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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lee Volk

Lee Volk

September 14, 2026

5  out of  5
rating by Lee Volk
"Heather was fantastic! So glad she called me. Thank you Heather"
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Kim Light

September 11, 2026

5  out of  5
rating by Kim Light
"Heather was very helpful and helped me get exactly what I needed for coverage for my new apartment. Thanks Heather!!"
We responded:
"Hi Kim,

Thanks for sharing your experience! It's great to hear that Heather was able to assist you in finding the right coverage for your new apartment. If you have any more insurance needs, feel free to reach out.

Ron Carroll - State Farm Insurance Agent"
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Charles Imafidon

September 8, 2026

5  out of  5
rating by Charles Imafidon
"Heather and the whole statefarm team were very helpful. I felt like I was getting advice on coverages from a family member who really cares. Thank you"
We responded:
"Thank you, Charles, for your thoughtful feedback. It's wonderful to hear that Heather and our team made you feel like family while assisting with your coverage needs. We're grateful for your trust and are always here to help with any future insurance questions or needs you may have."
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Jacky Wu

September 3, 2026

5  out of  5
rating by Jacky Wu
"Heather was very professional and knowledgable about her job. she quickily helped me get insurance for my home and cars."
We responded:
"Thank you for your feedback, Jacky! It's great to hear that Heather's professionalism and knowledge made your experience with securing home and car insurance smooth and efficient. If you have any more questions or need further assistance, feel free to reach out to our team."
Profile photo of Lee Lanning

Lee Lanning

September 3, 2026

5  out of  5
rating by Lee Lanning
"HEATHER WAS VERY PLEASANT AND QUICK"
We responded:
"Thank you for your feedback, Lee! We're glad to hear that Heather provided you with pleasant and quick service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Patrick Harrison

September 1, 2026

5  out of  5
rating by Patrick Harrison
"Everybody is nice and on time about their work really helpful and getting what I needed done. I think them so much. Heather was great."
We responded:
"Thank you for your feedback, Patrick! We're glad to hear that Heather and the rest of our team were able to assist you promptly and effectively with your insurance needs. If you ever have any questions or need further assistance, feel free to reach out."
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Kathy Magouirk

August 31, 2026

5  out of  5
rating by Kathy Magouirk
"Right there available to answer any question"
We responded:
"Thank you, Kathy, for your feedback! We're glad to hear that our team was available to answer your questions. If you ever have more inquiries or need assistance with your insurance coverage, feel free to reach out."
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Sherry Impson

August 26, 2026

5  out of  5
rating by Sherry Impson
"Heather is very professional, polite and extremely helpful."
We responded:
"Thank you for your feedback, Sherry! We're delighted to hear that Heather provided you with professional and helpful service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Traci Jones

August 26, 2026

5  out of  5
rating by Traci Jones
"Drew was amazing!! Like the other agents in the office, he went above and beyond to solve our insurance dilemma. Thanks again!"
We responded:
"Thank you, Traci, for your feedback! It's great to hear that Drew and our team were able to assist you with your insurance needs. If you ever have more questions or need further assistance, feel free to reach out."
Profile photo of Debra Kay Falkenberry

Debra Kay Falkenberry

August 26, 2026

5  out of  5
rating by Debra Kay Falkenberry
"Very personal service. Great people"
We responded:
"Thank you for your feedback, Debra Kay! We're delighted to hear that you found our service personal and our team great. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to us."
Profile photo of Jason Browne

Jason Browne

August 25, 2026

5  out of  5
rating by Jason Browne
"Drew Odum provided me with a one year homeowners insurance policy that was $2,400 less than my current USAA policy with similar policy limits. I was also provided a 6 month auto policy that was $500 less than my current USAA policy. I have been with USAA for 25 years and I wish I had shopped around earlier. Having $300 extra a month in my bank account will sure be a welcome sight."
We responded:
"Thank you for sharing your experience, Jason! It's great to hear that Drew Odum was able to help you find significant savings on both your homeowners and auto insurance policies. We're delighted to have the opportunity to assist with your insurance needs, and if you ever have any questions or need further assistance, feel free to reach out."
Profile photo of Tavares Graham

Tavares Graham

August 24, 2026

5  out of  5
rating by Tavares Graham
"She was very helpful and the quote literally only took a minute or 2. Very easy process and was able to answer all my questions and was very professional."
We responded:
"Thank you, Tavares, for your feedback! We're glad to hear that you found the process quick and that all your questions were answered professionally. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Profile photo of Rena White

Rena White

August 20, 2026

5  out of  5
rating by Rena White
"Miss Heather, my agent is always polite and courteous. She always gets the job done quickly and I really appreciate her very very much and I will refer friends to State farm."
We responded:
"Thank you for your feedback, Rena! We're delighted to hear that Miss Heather has been polite and efficient in assisting you with your insurance needs. Your recommendation to friends means a lot to us, and we're grateful for your support."
Profile photo of Edward “Mr. E”

Edward “Mr. E”

August 19, 2026

5  out of  5
rating by Edward “Mr. E”
"Heather is always so helpful whenever I call her and ask her a question or when I request a copy of my insurance card. Heather also give me updates on the renewal of my insurance policy. Thank you Heather for your assistance."
We responded:
"Thank you for your feedback, Edward “Mr. E”! It's great to hear that Heather has been so helpful with your questions and insurance card requests. We're glad she keeps you updated on your policy renewals. If you ever need further assistance with your insurance needs, feel free to reach out."
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Wanda Moore

August 14, 2026

5  out of  5
rating by Wanda Moore
"Affordable rates and excellent customer service."
We responded:
"Thank you for your feedback, Wanda! We're glad to hear that you found our rates affordable and appreciated our customer service. Our team is always here to assist with any of your insurance needs."
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Todd Ray

August 12, 2026

5  out of  5
rating by Todd Ray
"Add new car to existing policy. It was quick and easy."
We responded:
"Thank you, Todd, for your feedback! I'm glad to hear that adding your new car to your existing policy was quick and easy. Our team at Ron Carroll - State Farm Insurance Agent is always here to assist with your insurance needs."
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James Tate

August 7, 2026

5  out of  5
rating by James Tate
"Heather did an amazing job in informing and quoting me both homeowners and vehicle insurance policies. She was very courteous, efficient and pleasant to deal with. In just a very few minutes, I purchased both policies from her. As a result, I got what I wanted and saved a considerable amount of money as well."
We responded:
"Thank you, James, for your feedback! We're delighted to hear that Heather was able to assist you efficiently with both your homeowners and vehicle insurance policies. It's great to know you found the experience pleasant and cost-effective. If you ever have more insurance needs, feel free to reach out to our team."
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Michele Knight

August 6, 2026

5  out of  5
rating by Michele Knight
"Very easy to work with. Heather is fantastic."
We responded:
"Thank you for your feedback, Michele! We're glad to hear that communication with our team has been easy for you. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
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Chavala Johnson

August 5, 2026

5  out of  5
rating by Chavala Johnson
"She was very nice and professional and help me with a quote I can afford. Awesome agent and haven’t had any issues with State Farm since I been with them."
We responded:
"Thank you, Chavala, for your feedback! It's great to hear that you found our agent helpful and professional in assisting with an affordable quote. We're delighted to know that you've had a positive experience with State Farm, and we're here to support your insurance needs whenever you need us."
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Edward anderson

August 4, 2026

5  out of  5
rating by Edward anderson
"I really appreciate State Farm/Heather 's response and help.. That is why I keep State Farm as my insurance."
We responded:
"Thank you for your feedback, Edward! We're glad to hear that Heather's assistance has made a positive impact on your experience with State Farm. Our team is always here to help with your insurance needs."
Profile photo of Santerica Pryor

Santerica Pryor

August 3, 2026

5  out of  5
rating by Santerica Pryor
"Heather was very helpful and efficient in helping me get my vehicle insurance. The process was quick and easy!"
We responded:
"Thank you, Santerica, for sharing your experience with us. It's great to hear that Heather was able to assist you efficiently with your vehicle insurance. We're glad the process was quick and easy for you. If you ever need further assistance with your insurance needs, feel free to reach out."
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Keith Peevy

July 31, 2026

5  out of  5
rating by Keith Peevy
"We recently moved to Alabama. Heather jumped in and pulled together our policies quickly. She is a breath of fresh air from prior experiences."
We responded:
"Thank you, Keith, for your feedback and for choosing our agency during your move to Alabama. It's great to hear that Heather was able to assist you efficiently and make the transition smooth. If you ever need further assistance with your insurance needs, feel free to reach out to us."
Profile photo of Deborah Plott

Deborah Plott

July 31, 2026

5  out of  5
rating by Deborah Plott
"Heather was great. Took time and answered all my questions and explained everything."
We responded:
"Clear communication can make all the difference, Deborah! We’re happy Heather was able to take the time to explain everything and ensure you felt informed about your options. Thank you for choosing our team—we’re always ready to support your insurance needs."
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Richard Thornton

July 30, 2026

5  out of  5
rating by Richard Thornton
"Never had any problem"
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Tonya deWaart

July 28, 2026

5  out of  5
rating by Tonya deWaart
"Talked with Heather after a letter came in with an auto insurance quote that looked “too good to be true”. I called and she walked me through bundling, all the options for car insurance and we are saving $1500 a year by switching! Heather was great at taking “true time” to explain it all!"
We responded:
"Thank you, Tonya, for sharing your experience with Heather and our agency. It's fantastic to hear that she was able to guide you through the bundling options and help you save $1500 a year on your car insurance. We're delighted to have been able to assist with your insurance needs, and if you have any questions in the future, feel free to reach out."