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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nikia Presley

October 31, 2026

5  out of  5
rating by Nikia Presley
"Greater customer service"
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Sawyer Pike

October 28, 2026

5  out of  5
rating by Sawyer Pike
"Kathy is amazing she makes things less stressful and is so sweet! I would recommend State Farm and Kathy as their agent!"
We responded:
"Hi Sawyer, thank you for recommending State Farm and Kathy! We're so glad to hear she made your experience less stressful and enjoyable. If you ever need assistance with your insurance, feel free to reach out."
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Thomas Naylor

October 28, 2026

5  out of  5
rating by Thomas Naylor
"Heather was very friendly and professional"
We responded:
"Thanks for sharing your experience, Thomas! Heather will be thrilled to hear your kind words about her friendly and professional service. We look forward to assisting you with any future insurance needs."
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Blazinbooklady

October 22, 2026

5  out of  5
rating by Blazinbooklady
"Love the representatives and customer service!"
We responded:
"Thanks for your feedback, Blazinbooklady! It's great to hear that you love our representatives and customer service. We appreciate your trust in Ron Carroll - State Farm Insurance Agent."
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Towanda Johnson

October 22, 2026

5  out of  5
rating by Towanda Johnson
"State Farm helped me so much. I had been getting threats from the bank that financed my new car. Because they said they never received proof of insurance. I would have to get insurance through them that was $7,000 a year. I called Mrs Kathy at State Farm and she immediately got involved. The insurance company was listed because State Farm had already transferred everything. Come to find out they didn’t even have the right vehicle vin. Thank you Mrs. Kathy."
We responded:
"Hi Towanda,

Thank you for sharing your experience! It's great to hear that Mrs. Kathy was able to assist you with the VIN issue and prevent the costly insurance through the bank. We're grateful for your trust in our agency and are always here to help with your insurance needs.

Ron Carroll - State Farm Insurance Agent"
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Addi Whaley

October 21, 2026

5  out of  5
rating by Addi Whaley
"Heather made getting new car insurance coverage so easy and stress free. She was great to talk to and work with while we got everything set up for my new coverage."
We responded:
"Thanks for sharing your experience, Addi! It's fantastic to hear that Heather made setting up your new car insurance coverage easy and stress-free. We appreciate your trust in our team and are here whenever you need assistance."
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Bettie Croyle

October 19, 2026

5  out of  5
rating by Bettie Croyle
"Heather provides great customer service and responds quickly to emails requests."
We responded:
"Thank you, Bettie, for your feedback! We're glad to hear that Heather's quick responses and great customer service have made a positive impact. Your support means a lot to us. "
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Dewey Alsbrooks

October 18, 2026

1  out of  5
rating by Dewey Alsbrooks
"I have repeatedly asked State Farm to stop these unsolicited emails and text messages, yet they persist. PLEASE STOP!!!!"
We responded:
"Hi Dewey,

I'm sorry to hear about the issues with unsolicited communications. I'll make sure your request is addressed promptly. Thank you for bringing this to our attention. "
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Annetha Allen

October 15, 2026

5  out of  5
rating by Annetha Allen
"Very good!"
We responded:
"Hi Annetha, thanks for the great feedback! We're happy to know you had a positive experience with our agency. If you ever have any questions or need assistance, feel free to reach out."
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Paul Battistella

October 10, 2026

5  out of  5
rating by Paul Battistella
"Heather Wright, she knows her job though and though; she is fast and efficient. She answers your questions promptly and efficiently.."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ron Carroll’s Team. "
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Chris Moncrief

October 7, 2026

5  out of  5
rating by Chris Moncrief
"Heather is awesome! Always responsive and helpful!"
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Sherri Faulkner

October 5, 2026

5  out of  5
rating by Sherri Faulkner
"Ron and Kathy are awesome to work with. They are patient, knowledge, and have great customer service. I haven't been with this agency long, but they sure know their business. And I don't plan on changing anytime soon. Give them a call. You will be glad you did"
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Katie Baker

September 25, 2026

5  out of  5
rating by Katie Baker
"Heather has been my go-to girl ever since we started our policies with State Farm. She is quick to respond, helpful, and professional."
We responded:
"Thank you for taking the time to leave such a great review, Katie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Lizzie Powers

September 24, 2026

5  out of  5
rating by Lizzie Powers
"Drew went above and beyond to get rental insurance for my college aged son. Really recommend him!"
We responded:
"Hi Lizzie,

Thank you for your recommendation! It's great to hear that Drew was able to assist with your son's rental insurance needs. We appreciate your trust in our agency and look forward to helping you again in the future.

Ron Carroll - State Farm Insurance Agent"
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Emily Sims

September 21, 2026

5  out of  5
rating by Emily Sims
"⭐️⭐️⭐️⭐️⭐️ Five star service"
We responded:
"Hi Emily, thank you for the five-star service rating! We're grateful for your trust in Ron Carroll - State Farm Insurance Agent and are here to assist with any of your insurance needs. "
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Lee Volk

September 14, 2026

5  out of  5
rating by Lee Volk
"Heather was fantastic! So glad she called me. Thank you Heather"
We responded:
"Your feedback is always great to hear, Lee! Heather will be thrilled to hear your appreciation for her call. We're grateful for your trust in our agency and look forward to assisting you with any future insurance needs."
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Kim Light

September 11, 2026

5  out of  5
rating by Kim Light
"Heather was very helpful and helped me get exactly what I needed for coverage for my new apartment. Thanks Heather!!"
We responded:
"Hi Kim,

Thanks for sharing your experience! It's great to hear that Heather was able to assist you in finding the right coverage for your new apartment. If you have any more insurance needs, feel free to reach out.

Ron Carroll - State Farm Insurance Agent"
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Charles Imafidon

September 8, 2026

5  out of  5
rating by Charles Imafidon
"Heather and the whole statefarm team were very helpful. I felt like I was getting advice on coverages from a family member who really cares. Thank you"
We responded:
"Thank you, Charles, for your thoughtful feedback. It's wonderful to hear that Heather and our team made you feel like family while assisting with your coverage needs. We're grateful for your trust and are always here to help with any future insurance questions or needs you may have."
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Jacky Wu

September 3, 2026

5  out of  5
rating by Jacky Wu
"Heather was very professional and knowledgable about her job. she quickily helped me get insurance for my home and cars."
We responded:
"Thank you for your feedback, Jacky! It's great to hear that Heather's professionalism and knowledge made your experience with securing home and car insurance smooth and efficient. If you have any more questions or need further assistance, feel free to reach out to our team."
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Lee Lanning

September 3, 2026

5  out of  5
rating by Lee Lanning
"HEATHER WAS VERY PLEASANT AND QUICK"
We responded:
"Thank you for your feedback, Lee! We're glad to hear that Heather provided you with pleasant and quick service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Patrick Harrison

September 1, 2026

5  out of  5
rating by Patrick Harrison
"Everybody is nice and on time about their work really helpful and getting what I needed done. I think them so much. Heather was great."
We responded:
"Thank you for your feedback, Patrick! We're glad to hear that Heather and the rest of our team were able to assist you promptly and effectively with your insurance needs. If you ever have any questions or need further assistance, feel free to reach out."
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Kathy Magouirk

August 31, 2026

5  out of  5
rating by Kathy Magouirk
"Right there available to answer any question"
We responded:
"Thank you, Kathy, for your feedback! We're glad to hear that our team was available to answer your questions. If you ever have more inquiries or need assistance with your insurance coverage, feel free to reach out."
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Sherry Impson

August 26, 2026

5  out of  5
rating by Sherry Impson
"Heather is very professional, polite and extremely helpful."
We responded:
"Thank you for your feedback, Sherry! We're delighted to hear that Heather provided you with professional and helpful service. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Traci Jones

August 26, 2026

5  out of  5
rating by Traci Jones
"Drew was amazing!! Like the other agents in the office, he went above and beyond to solve our insurance dilemma. Thanks again!"
We responded:
"Thank you, Traci, for your feedback! It's great to hear that Drew and our team were able to assist you with your insurance needs. If you ever have more questions or need further assistance, feel free to reach out."
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Debra Kay Falkenberry

August 26, 2026

5  out of  5
rating by Debra Kay Falkenberry
"Very personal service. Great people"
We responded:
"Thank you for your feedback, Debra Kay! We're delighted to hear that you found our service personal and our team great. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to us."