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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keith Peevy

Keith Peevy

July 31, 2026

5  out of  5
rating by Keith Peevy
"We recently moved to Alabama. Heather jumped in and pulled together our policies quickly. She is a breath of fresh air from prior experiences."
We responded:
"Thank you, Keith, for your feedback and for choosing our agency during your move to Alabama. It's great to hear that Heather was able to assist you efficiently and make the transition smooth. If you ever need further assistance with your insurance needs, feel free to reach out to us."
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Deborah Plott

July 31, 2026

5  out of  5
rating by Deborah Plott
"Heather was great. Took time and answered all my questions and explained everything."
We responded:
"Clear communication can make all the difference, Deborah! We’re happy Heather was able to take the time to explain everything and ensure you felt informed about your options. Thank you for choosing our team—we’re always ready to support your insurance needs."
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Richard Thornton

July 30, 2026

5  out of  5
rating by Richard Thornton
"Never had any problem"
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Tonya deWaart

July 28, 2026

5  out of  5
rating by Tonya deWaart
"Talked with Heather after a letter came in with an auto insurance quote that looked “too good to be true”. I called and she walked me through bundling, all the options for car insurance and we are saving $1500 a year by switching! Heather was great at taking “true time” to explain it all!"
We responded:
"Thank you, Tonya, for sharing your experience with Heather and our agency. It's fantastic to hear that she was able to guide you through the bundling options and help you save $1500 a year on your car insurance. We're delighted to have been able to assist with your insurance needs, and if you have any questions in the future, feel free to reach out."
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Heather Lynn

July 28, 2026

5  out of  5
rating by Heather Lynn
"Service is always pleasant. Very helpful and prompt for whatever insurance need I have."
We responded:
"Thank you for your feedback, Heather Lynn! We're glad to hear that you've found our service pleasant and helpful for your insurance needs. Our team is always here to assist you promptly, and we appreciate your trust in our agency."
Profile photo of James Tate

James Tate

July 27, 2026

5  out of  5
rating by James Tate
"Heather did an amazing job in informing and quoting me both homeowners and vehicle insurance policies. She was very courteous, efficient and pleasant to deal with. In just a very few minutes, I purchased both policies from her. As a result, I got what I wanted and saved a considerable amount of money as well."
We responded:
"Thank you, James, for your feedback! We're delighted to hear that Heather was able to assist you efficiently with both your homeowners and vehicle insurance policies. It's great to know you found the experience pleasant and cost-effective. If you ever have more insurance needs, feel free to reach out to our team."
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Michelle Hetzler

July 27, 2026

5  out of  5
rating by Michelle Hetzler
"Heather has been amazing to work with very patient helpful and work with me a long time to find what was right for my family. Thank you so much Heather highly recommend her."
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Amber Gooden

July 18, 2026

5  out of  5
rating by Amber Gooden
"Love that I can call and get great coverage and quick service"
We responded:
"Thank you, Amber, for your feedback! We're delighted to hear that you appreciate the great coverage and quick service our team provides. If you ever have any questions or need assistance with your insurance needs, feel free to reach out."
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Carl Mancuso

July 17, 2026

5  out of  5
rating by Carl Mancuso
"Heather Wright is very competent and a pleasure to deal with on insurance policies."
We responded:
"Thank you for your feedback, Carl! We're glad to hear that Heather Wright has been a pleasure to work with and has provided competent service for your insurance policies. If you ever have any questions or need further assistance with your coverage, feel free to reach out to our team."
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Randy Daniel

July 11, 2026

5  out of  5
rating by Randy Daniel
"Excellent service. Great people."
We responded:
"Thank you for your feedback, Randy! We're delighted to hear that you found our service excellent and enjoyed working with our team. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out."
Profile photo of Steven Boles

Steven Boles

July 10, 2026

5  out of  5
rating by Steven Boles
"Great service! They were able to get me much better rates. Thanks Kathy and Ron!"
We responded:
"Thank you, Steven, for your feedback! We're glad Kathy and Ron could assist you in finding better rates. Your support means a lot to us."
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mary sanders

July 7, 2026

5  out of  5
rating by mary sanders
"Very nice convienet people.very good coverage and Very dependable"
We responded:
"Thank you, Mary, for your kind words and the 5-star rating. We're glad to hear that you find our team convenient and dependable, and that you're satisfied with the coverage. Your feedback is greatly appreciated!"
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Mark Owings

July 3, 2026

5  out of  5
rating by Mark Owings
"Great experience. Y'all are always there when I need Y'all. Thank you very much. Mark."
We responded:
"Thank you, Mark, for your great feedback! We're glad to be there whenever you need us. Your support means a lot to our team."
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Hattie Allen

July 2, 2026

5  out of  5
rating by Hattie Allen
"She took time out with me."
We responded:
"Thank you, Hattie, for the 5-star review. We're glad to hear that you appreciated the time spent with you. Your feedback is valuable to us!"
Profile photo of Murl Ray

Murl Ray

June 27, 2026

5  out of  5
rating by Murl Ray
"Shopping for auto insurance and he responded immediately with a fair quote.
Working on home insurance with him."
We responded:
"Thank you, Murl Ray, for the 5-star review! I'm glad to hear that you received a fair quote for your auto insurance promptly. Looking forward to assisting you with your home insurance needs as well."
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Kristen Hamby

June 25, 2026

5  out of  5
rating by Kristen Hamby
"Heather always provides excellent customer service! She is efficient and helps keep me up to date on all of my insurance policies."
We responded:
"Thank you, Kristen, for your feedback! We're glad to hear that Heather's efficiency and dedication to keeping you informed on your insurance policies have made a positive impact. Your support means a lot to us."
Profile photo of Mickey Sewell

Mickey Sewell

June 18, 2026

5  out of  5
rating by Mickey Sewell
"Very Professional and courteous. Took care of my truck insurance right away"
We responded:
"Thank you, Mickey, for your feedback. I'm glad to hear that we were able to assist you promptly with your truck insurance. We appreciate your support and look forward to serving you again."
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A Google User

June 15, 2026

5  out of  5
rating by A Google User
"Heather was so helpful today when we were trying to save money with our teenage drivers. Thank you for your help."
We responded:
"Thank you, Jessica, for your feedback! We're glad Heather could assist you in finding savings for your teenage drivers. Your support means a lot to us."
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Ronnie Howell

June 12, 2026

5  out of  5
rating by Ronnie Howell
"Heather was great working with me and being very patient, highly recommend."
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Ed Jones

June 10, 2026

5  out of  5
rating by Ed Jones
"Heather Wright Help Provided All The Information Needed For Her Clients!"
We responded:
"Thank you, Ed, for the 5-star review! We're glad to hear that Heather Wright was able to provide all the information you needed. If you have any more questions or need further assistance, feel free to reach out."
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Darrell Shelton

June 4, 2026

5  out of  5
rating by Darrell Shelton
"Heather has been extremely helpful keeping me up to date on rates. I have been looking for a couple of months and she emailed me today asking if I was still interested. With a even better rate that before."
We responded:
"Thank you, Darrell, for your feedback. It's great to hear that Heather has been able to keep you informed and find an even better rate for you. We appreciate your trust in us for your insurance needs."
Profile photo of Lucy Little

Lucy Little

June 2, 2026

5  out of  5
rating by Lucy Little
"Heather, an agent with Ron Carroll State Farm Insurance, in Alex City, AL, was so helpful in finding me exactly the insurance coverage that I needed for my home and my car! She took the time to explain everything! That alone gave the the confidence that I was getting what I needed!
Thank you, Heather and Ron Carroll Agency."
We responded:
"Thank you so much for taking the time to share your experience! We believe that clear explanations are the key to peace of mind, and we are thrilled that Heather gave you the confidence you deserve while setting up your home and car insurance. We truly appreciate your business and your kind support of Heather and our entire team!"
Profile photo of Jackie Jones

Jackie Jones

May 27, 2026

5  out of  5
rating by Jackie Jones
"Very friendly and knowledgeable. Appreciate her kindness"
We responded:
"Thank you for sharing your experience! We love hearing that you appreciated the friendly, knowledgeable, and kind service. Providing a helpful and welcoming experience is always our goal, and we thank you for your business!"
Profile photo of Chris Bradford

Chris Bradford

May 26, 2026

5  out of  5
rating by Chris Bradford
"Great customer service and friendly people"
We responded:
"Thank you! We love hearing that our friendly team provided you with great customer service. Your kind words mean a lot to us, and we look forward to assisting you again in the future!"
Profile photo of robert shaw

robert shaw

May 18, 2026

5  out of  5
rating by robert shaw
"I recently did a thorough review of all of my insurance needs. I decided to make a change to State Farm for my needs in Georgia and Alabama. Kathy at the Ron Carroll Agency in Alexander City, AL was easy to work with - prompt, thorough and competitive. I recommend them!"